Position | Financial Aid Counselor | Division: | Business & Finance | Department: | Financial Aid Office | Reports to: | Director of Financial Aid | | Position Summary | Under the supervision of the Associate Director of Financial Aid, the Financial Aid Counselor will support all aspects of financial aid processing. The FA counselor will manage a caseload of students and have a working knowledge of all financial aid policies and procedures relating to eligibility, awarding, and adjustments of student financial aid, both federal and state. The FA Counselor will also assist the front-line staff with client services and the Financial Aid Assistant with application processing. | | Essential Duties & Responsibilities The results you will deliver each day that matters most! | - Counsel students and families on financial aid application requirements, eligibility, cost of attendance, award eligibility, loan process requirements, unusual circumstances, satisfactory academic progress, etc.
- Manage budgets and awards (this includes monitoring of awards).
- Manage special circumstance requests and exercise professional judgment.
- Manage and monitor Satisfactory Academic Progress (SAP) and appeals.
- Manage special programs (i.e., outreach, financial literacy, student employment, nursing, clock hour programs, etc.)
- Support financial aid application (i.e., FAFSA/ISIR) review to determine EFC and manage conflicting information.
- Support federal verification processing.
- Support determination of student eligibility (i.e., managing C-Flags, C-Codes, database matches, etc.).
- Provide financial aid counseling at college recruitment events.
- Support Coordinators with federal and state aid processing, reconciliation, and reporting.
- Performs other duties as assigned.
| | Education/ Experience What you will need to be successful! | - Bachelor’s degree in business administration, Accounting, Human Services, Sociology, or a closely related field.
- Two (2) years of experience and training involving financial aid operations, or loan processing; or
- An equivalent combination of education, training, and experience.
Required Knowledge, Skills, and Abilities: - Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards to recognize actual or probable interactive effects and relationships.
- Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
- Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
- Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
- Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may include the ability to perform mathematical operations involving basic algebraic principles and formulas, and basic geometric principles and calculations.
- Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
- Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in situations involving the evaluation of information against measurable or verifiable criteria.
Desired: - Demonstrated ability to work independently and as a member of a team of highly motivated and experienced individuals,
- Strong communication, organizational, analytical, and time management skills,
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment,
- Honesty, integrity, and commitment to maintaining high professional standards
- Previous experience in higher education preferably in a financial aid or student accounts setting.
- Experience with relevant software programs (Jenzabar, Microsoft Office) and knowledge of federal need analysis.
| | Life at Livingstone College Why we believe you will love working at Livingstone College!! | Livingstone College is a private, four-year liberal arts institution founded in 1879 by the African Methodist Episcopal Zion Church. Secured by a strong commitment to quality instruction, the College offers excellent liberal arts and religious education programs for students designed to develop their potential for leadership and service to a global community. |
About Livingstone College: http://Livingstone.edu
Livingstone College is an equal opportunity employer that employs qualified individuals based upon job related qualifications regardless of race, religion, ancestry, gender, sexual orientation, national origin, age, disability, marital status, domestic partner status, medical condition, political affiliation or any other classification proscribed under applicable federal, state or local law. Livingstone College complies with all laws regarding reasonable accommodation for disabled candidates and employees. Applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation. We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract. |
