Be part of an amazing story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
The Staffing Specialist maintains appropriate staffing and scheduling levels across Macy’s Distribution Centers to support operational and workforce requirements.
This role analyzes staffing-related expenses, monitors workforce utilization, and helps ensure labor resources align with business needs. The Staffing Specialist also supports compliance with Corporate Audit requirements by ensuring adherence to financial controls, staffing processes, and reporting standards.
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Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Workforce Planning & Scheduling: Ability to analyze workload demand, forecast labor needs, optimize staffing levels, and develop schedules that balance operational requirements, productivity, and labor costs.
Data Analysis & Reporting: Ability to interpret workforce, scheduling, productivity, and financial data; identify trends; perform variance analysis; and provide actionable recommendations to leaders.
Financial Acumen: Knowledge of labor expense management, budget planning, payroll controls, general ledger processes, and financial reporting to support cost-effective staffing decisions.
Workforce Systems & Technical Proficiency: Proficiency with workforce management and reporting tools, including Kronos, Excel, and other workforce planning systems used to manage schedules, timekeeping, and labor analytics.
Operational Execution: Ability to manage multiple priorities, maintain accurate staffing records, monitor workforce metrics, and ensure day-to-day staffing operations run efficiently and effectively.
Communication & Partnership: Strong verbal and written communication skills with the ability to collaborate effectively with Operations, Human Resources, Finance, and colleagues at all levels of the organization.
Problem Solving & Decision Making: Ability to assess workforce challenges, identify root causes, evaluate options, and make sound decisions that support business objectives and operational performance.
Attention to Detail & Compliance: Strong attention to detail with the ability to maintain accurate records, ensure policy compliance, support audit requirements, and uphold financial and workforce controls.
Organization & Time Management: Ability to manage competing priorities, meet deadlines, maintain reporting accuracy, and respond with urgency in a fast-paced distribution environment.
Relationship Building & Customer Focus: Ability to build effective working relationships, provide responsive support to business partners, maintain confidentiality, and deliver high-quality service to internal stakeholders.
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This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
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Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
