Help Duties
DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING
- Maintains consistent assignments, as much as possible.
- Uses an ADL documentation system to validate proper care in fluid consumption, bowel elimination, and other activities of daily living.
- The LPN demonstrates knowledge and ability to provide a full range of practical nursing care to Residents with a variety of physical and/or behavioral problems.
- Works with the RN and/or MD/DO to appropriately orient/train less experienced LPNs/ LVNs and/or Nursing assistants (NAs)/ Health Technicians (HTs) in relation to acceptable standards of practice in promoting optimal Resident care delivery.
- Demonstrates knowledge and skill sufficient to prepare, administer and appropriately.
- Documents actions taken specific to commonly prescribe oral, topical, subcutaneous, intramuscular and/or intravenous medications as permitted by approved local facility policies and procedures.
- Consistently documents observations to include Resident's response to medication administered and the reporting of any noted change in the Residents condition to the RN or MD/DO.
- Demonstrates knowledge and ability to recognize the need for and to institute emergency measures when indicated, promptly seek the assistance of the RN or MD/DO and assist in resuscitation procedures in choking, cardiac and/ or pulmonary arrest.
- Routinely identifies the customer's situation properly and performs the tasks required to resolve the customer's problem appropriately and in a timely manner. This include both internal and external customers. Incumbent follow-ups, as necessary, to ensure a satisfactory resolution of issues and concerns.
-Consistently responds to requests for assistance, from Residents, families, visitors and co-workers, promptly and in a friendly, respectful and cooperative manner. In addition, assists all Customers in CLC LPN Functional Statement GS-7 Revised 11/13/2023. defining their needs and requests. Any deficiencies in this area are limited and minor have no significant adverse impact on: 1. customers and the services they require, 2. the needs of other customers, and 3. organizational effectiveness and efficiency.
- Listens to all customer/patient feedback, positive and negative, acts to resolve complaints within his or her control, and reports feedback to management (or team leader) in a timely manner. If a Resident, family member or visitor appears lost or in need of help, staff member offers unsolicited assistance to address the need. If appropriate, staff may escort Customer to desired location or appropriate point of contact for further assistance.
- Ends every customer interaction by asking, "Is there anything else I can do for you?" and follows-up on any response given by the customer.
- Dependably/ Reliably supports the customer service mission of the VHA facility by dressing professionally and exhibiting a professional demeanor and attitude in all customer interactions. This includes face-to-face, telephonic and e-mail interactions.
- Participates and promotes cultural transformation activities: encouraging a homelike environment including encouraging Residents bring items from home and assist them to arrange the environment as they prefer, knocking on the door and asking for permission to enter as this room is considered a home.
- Monitors for safety and assures proper implementation of safety protocols.
- Consistently provides care that assures Resident's dignity and privacy is maintained, such as coverage of dignity drainage bags, clean/shaven, nails clean and trimmed, incontinent pads are not visible on beds, Residents are always clean and neat in appearance.
- Assures Resident preferences are honored as much as possible
- Employs meaningful activities on a consistent basis.
- Actively engages Residents in his/her Restorative Care programs to promote their ability to attain optimal functioning levels, maintain current functioning levels and/ or prevent avoidable decline hereby enhancing their quality of life.
- Maintains confidentiality of electronic, written and/or verbal Resident/employee information
- Demonstrates working practices that include adherence to Infection Control standards, environment of care standards and the safe use and operation of equipment.
- Supports the Resident in successfully coping with his/her physical limitations, environmental barriers and social prejudices that he/she encounters.
- Demonstrates knowledge and ability to recognize changes in the Resident's abilities (age related, other injuries, cognition etc.) and medical situations (new colostomies, enteral feedings, prosthesis etc.) and engages the Resident in learning new skills identified in his/her plan of care to promote Resident independence, safety and social interactions.
Work Schedule: Monday thru Friday; 23:45p -0815a
Telework: Not available.
Virtual: This is not a virtual position.
Permanent Change of Station (PCS): Not authorized
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Help Required Documents
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
- DD-214/ Statement of Service
- Disability Letter (VA)
- License
- Other (1)
- Resume
- SF-50/ Notification of Personnel Action
- Transcript
Facility only: Please provide a copy of your most current SF50
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/10/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12718478.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Read more Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
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