Help Duties
General Description:
The Optometry Service is based at the W.G. Hefner VA Healthcare System in Salisbury, North Carolina and serves affiliated VA clinics (e.g., Charlotte, Kernersville or Salisbury). The Advanced Low Vision Section includes the Advanced Low Vision Clinic - based at the VA Salisbury VA Medical Center - as well as Basic Low Vision clinical programs at all clinics affiliated with the Hefner VA Medical Center. Visual Impairment Services Team (VIST) Coordinator positions, that serve blind and visually impaired veterans enrolled at all Hefner VA clinical sites, and a Blind Rehabilitation Outpatient Specialist (BROS) also are organizationally assigned to the Advanced Low Vision Section, Optometry Service.
Functions:
The Section Chief is a "working chief" position and functions in various roles including:
Clinical Care:
- Provides quality patient care to outpatients and inpatients as assigned.
- Keeps informed of developments in the management and treatment of diseases and illness through continuing medical education, both formal and informal.
- Successfully integrates patient care activities in Optometry Section/Service and other patient care programs of the VA healthcare system and in the community.
- Consistently demonstrates expertise in diagnosing and treating seriously ill, multi-symptomatic patients.
- Revises work schedules and assignments on short notice to meet frequent, abrupt, and unpredictable changes in prescribed workloads and deadlines to meet performance targets.
- Participates in multidisciplinary and interdisciplinary activities involving treatment plan and discharge of patients.
- Participates as a peer reviewer when requested
- Provides other clinical services as assigned consistent with clinical privileges
Administrative-Supervisory:
- Assign work to subordinates based on priorities, selective consideration of difficulty and requirements for assignments, and the a capabilities of employees
- Evaluate work performances of subordinates
- Give advice, counsel, or instruction to employees on both work and administrative matters
- Hear and resolve complaints from employees, referring group grievances and more serious unresolved complaints to a higher level supervisor or manager
- Effect minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases
- Identify developmental and training needs of employees, providing or arranging for needed development and training
- Find ways to improve production or increase the quality of the work directed.
- Participates and attends VA healthcare system committees as assigned by the Chief or Assistant Chief of Optometry Service
- Assists Service Chief and Assistant Service Chief to supervise Advanced Low Vision clinic, VIST and BROS programs and interacts with out-patient clinic administrations to develop and coordinate local VISN and System-wide programs.
- Selects/Recommends new staff based on a performance based selection process.
- Participates in various facility programs designed to enhance and improve the delivery of patient care services such as Continuous Quality Improvement (CQI) teams, CARF, The Joint Commission, etc.
- The incumbent may have access to the Veteran Health Information Systems (CPRS, VistA, etc.) and various VA databases and dashboards (VSSC, RAMP, Pyramid Analytics, etc); and may supervise individuals who have access to the scheduling package, and are responsible to:
o Follow all local and VHA policies and procedures (e.g., VHA Dir 2006-055) dealing with access and utilization of the Scheduling Package and Advanced Clinic Access.
o Assure that the VistA Scheduling Package is used to schedule all outpatient clinic appointments (including appointments made for clinic visits or consultations for medical, surgical, dental, psychiatric, home care, and diagnostic procedures).
o Assure that informal patient appointment scheduling systems are not used. and that no wait lists or informal systems are used for clinical services.
Academic:
- Provides guidance and supervision for optometry residents and optometry externs assigned to
- Optometry Service as outlined in VHA Handbook 1400.1, "Resident Supervision" and applicable Optometry Service-Level Policy.
- Participates in the formal education of the residents, optometry externs, and other trainees by presenting teaching rounds, lectures, conferences, etc.
- Assists in the development and implementation of education and training programs for optometry externs and residents and trainees in blind rehabilitation disciplines as assigned by Chief or Assistant Chief, Optometry Service.
Research:
- Supports the VA healthcare system-wide research mission.
- Assists in conducting studies regarding treatment modalities, and other outcomes as appropriate.
Work Schedule: Compressed, TBD by the service.
Financial Discloser Report: Not required
Functional Statement: FUNCTIONAL STATEMENT SECTION CHIEF, ADVANCED LOW VISION, VP15
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application, resume, C.V., and/or other supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
Help Required Documents
To apply for this position, you must submit a C.V. and/or resume. Other documents may be requested later in the process if needed.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- License
- Other (1)
- PCS Orders
- Performance Appraisal
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit
http://www.fedshirevets.gov/job/vetpref/index.aspx.
Help How to Apply
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
To apply for this position online complete steps 1 and 2 above by 11:59 PM (ET) on 06/26/2025 to receive consideration. Please note, this announcement may close prior to the closing date indicated if the position is filled through other means. If you are unable to apply online before the closing date
click here and include the CBTA-12750141-25-TD in the Notes field.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
Veterans and Transitioning Service Members: Please visit the
VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Read more Next steps
Once your online application is submitted you will receive a confirmation notification by email. We will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
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